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Neil Miller March 5, 2015 Filed Under: On the Job, Team Management

Introducing Culturally Agile Discussion Guides

Discussion Guides

As a savvy cross-cultural worker, you already know the importance of learning about new cultures. You pick up a few books. You subscribe to some interesting blogs. You rent a few movies about the culture. You might even call up a friend who has worked in that culture before.

These are all helpful for your learning and will give you important insights, and they are a good starting point towards becoming the kind of person you want to be.

But do you see something missing? Any valuable resources you are leaving out?

 

Like the people you are actually going to be working with?

 

The people you work with hold the deepest insights to the culture. They live in the middle of it and see complexities that you are blind to. As I always say, when you have a question, ask an Indian. With so many Indias to deal with, the things you learn in the books and movies might have no application in your unique situation.

But you already know it’s not that easy. You can’t just call up Vikas, your lead engineer in Bihar, and say, “Tell me about your culture.” Good luck with that one. Most people in the world (not just India) do not have the ability to intelligently talk about their own culture in a way that helps people on the outside.

And having a cultural anthropologist come in and do a study of your team members and return with actionable insights in the business world is probably not in the budget for this year.

So what you need is a way to learn the deep parts of a culture on your own that doesn’t break the bank.

 

 

Culturally Agile Discussion Guides

I’m pleased to announce Culturally Agile Discussion Guides as the first in a series of tools you can use to become a much smarter cross-cultural manager.

The Guides are simple:

  • Schedule a 20-30 minute slot with your team once a month
  • Pre-read the questions that are sent to your email
  • Get into a great conversation with your team and take some notes
  • Get smarter

Each guide focuses on a particular topic such as family structures, educational systems, small talk, or celebrities. Along with questions, the Guide also gives you specific insights to listen for and ways to interpret the answers you receive.

Here are a few of the benefits you will get if you commit to doing this for a year:

  • You are going to be a much better cross cultural leader
  • You will understand what they look for in a leader
  • You will have a toolbox full of ideas on how to motivate people from that culture
  • You will make all your colleagues look silly at their lack of understanding of basic elements of the culture
  • You will start your own blog with all the insights you get

 

Here’s a free sample to download so you can see how simple and easy they are to use:

Sample Discussion Guide on Education

 

The Culturally Agile Discussion Guides are $7/month. Much cheaper than your anthropologist, and more guaranteed insights than any movie or book.

 

Start today, you won’t regret it.

 

[fullstripe_subscription form=”CA_DG”]

 

Image Credit: vk wadhawan on Flickr

Neil Miller March 2, 2015 Filed Under: #PowerPlays, #See1See100, On the Job, Podcast, Team Management

Episode 6: Jessica Kumar

Podcast

Starting points are pretty varied in India.

You are a man in your 50s who is coming in as the CEO of a new division.

You are a retired woman in your 60s who is ready to start a new adventure.

You are a young married couple getting some international exposure in your roles.

 

Each starting place comes with its own challenges; you must learn where you fit in Indian society and what rules apply to you. It takes time to learn these and some are easier than others.

But hands-down, the hardest of all the starting points is the young unmarried female manager.

Everything is leveraged against her. Indian management is still dominated by men (although this is slowly changing). Socially, most people are more concerned if she is going to get married soon than if she is capable of doing a good job. Because she is young and female, it is an uphill battle in nearly every relationship for her to get respect from people reporting to her without coming across as extremely rude and conceited.

So, I’m always amazed when I hear of a woman who made it work.

 

This month’s Working With India podcast features Jessica Kumar. She came to work in northern India as a young woman in her early 20s. She worked as a team-lead in several functions and got deeply involved in the culture and work life of India.

 

Here’s why you need to listen to this podcast:

  • Jessica is one of the few outsiders who completely embraced language learning and is fluent in Hindi. (She shares some great tips.)
  • She has perhaps the best advice for anyone trying to find their place in Indian society, regardless of their starting point.
  • She’s married to an Indian, and intimately knows the ins and outs of a joint family (though her first exposure might surprise you).
  • If you don’t listen to her story about how she learned a cultural lesson the hard way, you are likely to repeat it yourself.

Here was my favorite quote from the show: “If you pick a particular role or way people see you, it generally sticks for life.” Listen now to understand what she means.

You can listen in the player below, or subscribe on iTunes.

 

(A quick note on the audio – we had to switch to a phone about 10 minutes into our conversation, so you will notice that the sound quality changes all of a sudden.)

 

Here’s where you can find more from Jessica:

  • Her blog – globalnomadism.com
  • The article she references in the show:
  • Some of her articles elsewhere:
    • Making a point with Interracial Marriage
    • ‘Firangi Bahu’: Does it really represent Indian/Western marriages?
    • 3 Reasons Why We Need to Change Our Minds About Bihar

 

http://media.blubrry.com/workingwithindia/p/podcast.learningindia.in.s3-website-us-east-1.amazonaws.com/Episodes/Ep6JessicaKumar.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Android | RSS

Arjun Buxi February 23, 2015 Filed Under: #ChaosBeatsLogic, #CustomerIsAlwaysThere, #GreyIsWhite, #PowerPlays, Daily Living

The Art of ‘Jugaad’: Everyday Life

Editor’s Note: Today is the first guest post on LearningIndia.in. I’ve asked Arjun ‘John’ Buxi to give us a few articles to understand what Jugaad is and how to use it. 

 

Jugaad Monkey

 

Problem. Obvious solution. Better life.

Simple, right? But everyone in India knows it’s not always like that.

Take Rhesus monkeys for example. For years now, these monkeys have been entering neighborhoods, stealing food, and even harming people. Simple response, right? Get rid of the monkeys. Not so easy!

The monkey in India is associated with the Hindu god, Hanuman, who is depicted as a monkey king and devotee of Rama, protagonist of the Ramayana epic. Because many folks see the monkey as holy, the Municipal Government is a bit loath to ‘take care’ of the problem, and people continue to feed the monkeys. Sure, you could buy an ultrasonic monkey repellant, but they are too expensive for most folks. So what can ‘Average Joe’ do? [Read more…]

Neil Miller February 16, 2015 Filed Under: Into India

Why is Cricket still Boring to me?

Cricket Culture

Ok, for the Americans out there … have you ever tried to explain NASCAR to someone from a different culture? [Probably not, but just imagine.]

It seems utterly ridiculous and boring. Cars going around the same circle 200 times for three hours? Yawn-fest, right? If you had no idea what was going on and you stumbled across a race on TV, you would change the channel immediately.

…unless you knew the stories, the rivalries, the legends, the rookies, and the leaders in the points tables.

The same goes for cricket. Even if you understand what’s going on in the match, you would likely change the channel if you didn’t know the story going on behind the scenes.

Equally important to understanding the rules of cricket, is understanding cricket from a cultural perspective.  [Read more…]

Neil Miller February 9, 2015 Filed Under: Into India

The Baseball Fan’s Intro to Cricket

Cricket 1

Starting next week, there will only be one small talk topic to worry about.

Cricket.

The biggest event in Cricket (and Indian sports) is the ICC Cricket World Cup, and it starts on February 13th in Australia. It happens once in four years, so now is the perfect time to learn about it and participate in the hype.

For those of you from the UK, Australia, or South Africa, this article isn’t for you. Listen to a few of the podcasts while you wait for everyone else to come up to speed.

Having a working knowledge of cricket will help you have better conversations with your Indian colleagues, and they will love the fact that you are trying to learn something they are deeply passionate about.

This article will give an outsider’s intro to cricket (specifically the rules), and next week we’ll look at the culture that surrounds the game. [Read more…]

Neil Miller February 2, 2015 Filed Under: #PowerPlays, #ThinSkinned, Communication, On the Job, Podcast, Team Management

Episode 5: Robert Stephens

Podcast

I’m constantly amazed at the paths people take to India.

Some people get called into an office one day and find themselves in an Indian airport the next week. Others come here trying to start their own business and capitalize on the Indian market. Others come to live out a sense of adventure.

Then there’s Robert. [Read more…]

http://media.blubrry.com/workingwithindia/p/podcast.learningindia.in/Episodes/Ep5Stephens.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Android | RSS

Neil Miller January 26, 2015 Filed Under: Visa Information

Important Indian Visa Updates

India_Entry_Stamp

I’ve been working behind the scenes this week to update some information about Indian visas. Here are the three updates you should know about.

1. In early January 2015, the PIO (Person of Indian Origin) scheme ended. Now all PIOs are considered OCIs (Overseas Citizens of India). Confused? Check out this updated page: [Read more…]

Neil Miller January 20, 2015 Filed Under: #ChaosBeatsLogic, #PowerPlays, #See1See100, #ThinSkinned, #TimeIsEternal, Daily Living

13 ways to be a gracious god in India

Being a good god

Marty was a bit nervous about his first trip to India. He was visiting a team he had worked with for a few months, and was delivering some additional training to them.

A driver with Marty’s name greeted him at the airport and tried to take Marty’s bags. Marty felt a mix of suspicion and do-it-yourself-ness, and got into a small tug-of-war match to take his bags away from the driver.

When he walked into the office after freshening up, the entire office stood up with smiles to greet him. Marty gave a mostly blank look and tried to quickly find a place to set his things down. The head of the office came and asked if he’d like to join him for tea. “No thank you, I’ve got to get a few things organized here first,” Marty said.

After getting settled, the team took Marty out to lunch. On the way, Marty said he was still feeling a little jet-lagged and wasn’t very hungry. After looking over the menu, Marty selected a single bowl of soup. “Don’t you want some rice or Indian breads?”, the team asked. “No thank you, I’m trying to watch my carbs and my wife says I need to eat less gluten.” [Read more…]

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© Neil A. Miller, LearningIndia.in, and Madras Media Marketing LLC 2013-2015. Excerpts and links may be used, provided that full and clear credit is given.