Learning India

Making sense of the subcontinent

  • Start Here
    • 8 Common Causes of Death in India
      • #ChaosBeatsLogic
      • #CustomerisAlwaysThere
      • #GreyIsWhite
      • #IndiasNotIndia
      • #PowerPlays
      • #See1See100
      • #ThinSkinned
      • #TimeIsEternal
    • Circles of Obligation
  • Daily Living
    • Cultural Adaptation
    • Be Prepared
    • Transportation
  • Into India
    • Indias By…
    • Politics
    • Hinduism
    • Book Reviews
    • Movie Reviews
    • Mark Twain on India
  • On The Job
    • Parent Leadership
    • Communication
    • Team Management
  • Podcasts
  • References
    • People You Should Know
    • Indian English Dictionary and Indianisms
    • Common Indian Acronyms
    • Indian Name Decoder
  • About

Neil Miller March 2, 2015 Filed Under: #PowerPlays, #See1See100, On the Job, Podcast, Team Management

Episode 6: Jessica Kumar

Podcast

Starting points are pretty varied in India.

You are a man in your 50s who is coming in as the CEO of a new division.

You are a retired woman in your 60s who is ready to start a new adventure.

You are a young married couple getting some international exposure in your roles.

 

Each starting place comes with its own challenges; you must learn where you fit in Indian society and what rules apply to you. It takes time to learn these and some are easier than others.

But hands-down, the hardest of all the starting points is the young unmarried female manager.

Everything is leveraged against her. Indian management is still dominated by men (although this is slowly changing). Socially, most people are more concerned if she is going to get married soon than if she is capable of doing a good job. Because she is young and female, it is an uphill battle in nearly every relationship for her to get respect from people reporting to her without coming across as extremely rude and conceited.

So, I’m always amazed when I hear of a woman who made it work.

 

This month’s Working With India podcast features Jessica Kumar. She came to work in northern India as a young woman in her early 20s. She worked as a team-lead in several functions and got deeply involved in the culture and work life of India.

 

Here’s why you need to listen to this podcast:

  • Jessica is one of the few outsiders who completely embraced language learning and is fluent in Hindi. (She shares some great tips.)
  • She has perhaps the best advice for anyone trying to find their place in Indian society, regardless of their starting point.
  • She’s married to an Indian, and intimately knows the ins and outs of a joint family (though her first exposure might surprise you).
  • If you don’t listen to her story about how she learned a cultural lesson the hard way, you are likely to repeat it yourself.

Here was my favorite quote from the show: “If you pick a particular role or way people see you, it generally sticks for life.” Listen now to understand what she means.

You can listen in the player below, or subscribe on iTunes.

 

(A quick note on the audio – we had to switch to a phone about 10 minutes into our conversation, so you will notice that the sound quality changes all of a sudden.)

 

Here’s where you can find more from Jessica:

  • Her blog – globalnomadism.com
  • The article she references in the show:
  • Some of her articles elsewhere:
    • Making a point with Interracial Marriage
    • ‘Firangi Bahu’: Does it really represent Indian/Western marriages?
    • 3 Reasons Why We Need to Change Our Minds About Bihar

 

http://media.blubrry.com/workingwithindia/podcast.learningindia.in.s3-website-us-east-1.amazonaws.com/Episodes/Ep6JessicaKumar.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | RSS

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller February 2, 2015 Filed Under: #PowerPlays, #ThinSkinned, Communication, On the Job, Podcast, Team Management

Episode 5: Robert Stephens

Podcast

I’m constantly amazed at the paths people take to India.

Some people get called into an office one day and find themselves in an Indian airport the next week. Others come here trying to start their own business and capitalize on the Indian market. Others come to live out a sense of adventure.

Then there’s Robert. [Read more…]

http://media.blubrry.com/workingwithindia/podcast.learningindia.in/Episodes/Ep5Stephens.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | RSS

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller January 5, 2015 Filed Under: #ChaosBeatsLogic, #GreyIsWhite, #PowerPlays, #ThinSkinned, Parent Leadership, Podcast, Team Management

Episode 4: Arjun Buxi

Podcast

You have identified an ideal partner for your business in India: strong financials, common interests, and experience in the field. The company is an older family-run business. You soon realize that the key to sealing an agreement is a meeting with the patriarch, an older man who doesn’t come to the office much anymore. His blessing is essential, but you are having a lot of trouble getting his attention. What do you do?

In this episode of Working With India, I talk with Arjun Buxi. Arjun is a native Indian who grew up in a Punjabi family business, and is now a Communication Consultant and Educator in the San Francisco area. Arjun is a true expert in the field of Indian business culture, especially when it comes to how family dynamics affect things. His knowledge is both experiential and scholarly.

Here are a few of my favorite moments in this show:

  • What an HUF is and why it’s central to understanding Indian business
  • How to ‘investigate the hierarchy’ of an Indian family business #PowerPlays
  • Practical tips on how to correct someone of higher status than you #ThinSkinned
  • Really insightful rules for gift-giving
  • Why Jugaad is essential for your ability to navigate Indian businesses #GreyisWhite, #ChaosBeatsLogic

Here are some of the links mentioned in the show: [Read more…]

http://media.blubrry.com/workingwithindia/podcast.learningindia.in/Episodes/Ep4Buxi.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | RSS

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller November 11, 2014 Filed Under: Communication, Team Management

Do you hear what your Indian team is saying?

Listening

If nobody has told you yet, Westerners tend to be bad listeners. We complain when someone is just ‘telling us what we want to hear’, but we don’t realize that we might be causing the problem in the first place.

Take an example adapted from Craig Storti’s classic, Cross-Cultural Dialogues:

Leonard: Ramya, how are things going?

Ramya: They are going fine. We have a lot of good work coming up.

Leonard: Great to hear. Listen, we need to roll out this new product by next Friday. Will that be ok?

Ramya: I think so, sir. We have two extra accounts that have developed recently.

Leonard: Ok great, this product is really high priority and we have to have it, ok?

Ramya: Ok, we will surely do our best to do it.

Leonard: Wonderful, that’s great. Thanks a lot, Ramya. [Read more…]

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller September 11, 2014 Filed Under: Communication, Cultural Adaptation, On the Job, Podcast, Team Management

Episode 1: Andrew Mogendorff

Round 3_selected-03_main_podcast_logo

Don’t do India alone.

I think that’s the best advice anyone could give on how to survive here. Whether you are signing up for a three-year assignment with a multi-national, or just trying to establish a life in India, nothing is more helpful than a circle of friends.

One of the best things about a circle of friends is hearing their stories. Stories from people who have been exactly where you are now, and figured out a thing or two along the way.

To help with this, I’m happy to announce the Working with India Podcast – conversations with people who have worked with India for a long time and have insights to share. We’ll discuss how to transition to an Indian style of working, develop leaders, implement processes, prepare for repatriation, and much more.

 

Andrew Mogendorff

The first episode features Andrew Mogendorff, who recently completed a three-year assignment with Target in Bangalore. Andrew came to India with his wife and two young children.

Here’s what you can expect from the first podcast: [Read more…]

http://media.blubrry.com/workingwithindia/podcast.learningindia.in/Episodes/Ep1Mogendorff.mp3

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | RSS

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller August 18, 2014 Filed Under: #ChaosBeatsLogic, #PowerPlays, Team Management

Building Ownership in Indian Teams

Indian Team

I want my Indian team to take more ownership. Can you do a training session on that?

This is a common request from many cross-cultural managers. How do you get Indian employees to take more ownership over the work of the organization?

You may see associates constantly passing on calls and tickets to their managers instead of dealing with them directly. Your office feels like a revolving door, with people constantly coming to ask questions and seek approval. You wish people would just stand up and take a decision without you.

I was talking with a British manager in India who gave his team the task of preparing a presentation. The team booked numerous meetings with him to make sure everything was done exactly as he wanted. Their insecurity in being able to complete the project on their own led him to a much deeper involvement than he wanted.

“Since then, I’ve tried to teach them to have more autonomy,” he said.

“Is that working?” I asked.

“No.” [Read more…]

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller July 7, 2014 Filed Under: Team Management

4 Things Indians Learned in University that Might Drive you Crazy

Indian University

What did you learn from your university?

I mean really.

While your alumni association would like you to believe you learned exclusive knowledge that set you up for success, it’s likely you’ve forgotten most of that stuff.

What you did learn was how to build a network, how to collaborate on projects, and how to convince a professor to throw out the results of a failed test.

These are the skills that have stick with you and continue to shape who you are today.

Indian universities are no different. They teach technical skills, but the ‘other’ skills are the ones that tend to stick more. Some of these skills are great for the business world, such as how to churn out a group project overnight. Others might cause you to pull your hair out. [Read more…]

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...

Neil Miller April 4, 2014 Filed Under: #ChaosBeatsLogic, #PowerPlays, #See1See100, Team Management

Implementing Processes in India

Implementing Processes in India

 

Implementing systems and processes in India is hard. Stories like this one from expats are very common:

I had just started a new assignment with the customer support team. The numbers from the latest survey showed we were losing a lot of customers due to poor service. The CEO wanted to see those numbers change quickly.   [Read more…]

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on Facebook (Opens in new window) Facebook

Like this:

Like Loading...
  • « Previous Page
  • 1
  • 2

Get a FREE copy of How to Avoid Dying in India + new articles!

0 happy subscribers

Trending Posts

  • Popular
  • Latest
  • Today Week Month All
  • Indias By Region Indias By Region
  • Indian Naming Conventions Indian Naming Conventions
  • The Best of Mark Twain on India The Best of Mark Twain on India
  • Filling Out Your Online Indian Visa Application Filling Out Your Online Indian Visa Application
  • Indias By Class: Economic Diversity of India Indias By Class: Economic Diversity of India
  • What To Do If You Are In A Car Accident in India What To Do If You Are In A Car Accident in India
  • 10 Ways to Create an Ego-Friendly Workplace 10 Ways to Create an Ego-Friendly Workplace
  • How to Develop Leaders in India How to Develop Leaders in India
  • What Kind of Leader Are You Developing? What Kind of Leader Are You Developing?
  • Is India Safe? Is India Safe?
Ajax spinner
%d