Learning India

Making sense of the subcontinent

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Neil Miller March 2, 2015 Filed Under: #PowerPlays, #See1See100, On the Job, Podcast, Team Management

Episode 6: Jessica Kumar

Podcast

Starting points are pretty varied in India.

You are a man in your 50s who is coming in as the CEO of a new division.

You are a retired woman in your 60s who is ready to start a new adventure.

You are a young married couple getting some international exposure in your roles.

 

Each starting place comes with its own challenges; you must learn where you fit in Indian society and what rules apply to you. It takes time to learn these and some are easier than others.

But hands-down, the hardest of all the starting points is the young unmarried female manager.

Everything is leveraged against her. Indian management is still dominated by men (although this is slowly changing). Socially, most people are more concerned if she is going to get married soon than if she is capable of doing a good job. Because she is young and female, it is an uphill battle in nearly every relationship for her to get respect from people reporting to her without coming across as extremely rude and conceited.

So, I’m always amazed when I hear of a woman who made it work.

 

This month’s Working With India podcast features Jessica Kumar. She came to work in northern India as a young woman in her early 20s. She worked as a team-lead in several functions and got deeply involved in the culture and work life of India.

 

Here’s why you need to listen to this podcast:

  • Jessica is one of the few outsiders who completely embraced language learning and is fluent in Hindi. (She shares some great tips.)
  • She has perhaps the best advice for anyone trying to find their place in Indian society, regardless of their starting point.
  • She’s married to an Indian, and intimately knows the ins and outs of a joint family (though her first exposure might surprise you).
  • If you don’t listen to her story about how she learned a cultural lesson the hard way, you are likely to repeat it yourself.

Here was my favorite quote from the show: “If you pick a particular role or way people see you, it generally sticks for life.” Listen now to understand what she means.

You can listen in the player below, or subscribe on iTunes.

 

(A quick note on the audio – we had to switch to a phone about 10 minutes into our conversation, so you will notice that the sound quality changes all of a sudden.)

 

Here’s where you can find more from Jessica:

  • Her blog – globalnomadism.com
  • The article she references in the show:
  • Some of her articles elsewhere:
    • Making a point with Interracial Marriage
    • ‘Firangi Bahu’: Does it really represent Indian/Western marriages?
    • 3 Reasons Why We Need to Change Our Minds About Bihar

 

http://media.blubrry.com/workingwithindia/podcast.learningindia.in.s3-website-us-east-1.amazonaws.com/Episodes/Ep6JessicaKumar.mp3

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Neil Miller February 16, 2015 Filed Under: Into India

Why is Cricket still Boring to me?

Cricket Culture

Ok, for the Americans out there … have you ever tried to explain NASCAR to someone from a different culture? [Probably not, but just imagine.]

It seems utterly ridiculous and boring. Cars going around the same circle 200 times for three hours? Yawn-fest, right? If you had no idea what was going on and you stumbled across a race on TV, you would change the channel immediately.

…unless you knew the stories, the rivalries, the legends, the rookies, and the leaders in the points tables.

The same goes for cricket. Even if you understand what’s going on in the match, you would likely change the channel if you didn’t know the story going on behind the scenes.

Equally important to understanding the rules of cricket, is understanding cricket from a cultural perspective.  [Read more…]

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Neil Miller February 9, 2015 Filed Under: Into India

The Baseball Fan’s Intro to Cricket

Cricket 1

Starting next week, there will only be one small talk topic to worry about.

Cricket.

The biggest event in Cricket (and Indian sports) is the ICC Cricket World Cup, and it starts on February 13th in Australia. It happens once in four years, so now is the perfect time to learn about it and participate in the hype.

For those of you from the UK, Australia, or South Africa, this article isn’t for you. Listen to a few of the podcasts while you wait for everyone else to come up to speed.

Having a working knowledge of cricket will help you have better conversations with your Indian colleagues, and they will love the fact that you are trying to learn something they are deeply passionate about.

This article will give an outsider’s intro to cricket (specifically the rules), and next week we’ll look at the culture that surrounds the game. [Read more…]

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Neil Miller February 2, 2015 Filed Under: #PowerPlays, #ThinSkinned, Communication, On the Job, Podcast, Team Management

Episode 5: Robert Stephens

Podcast

I’m constantly amazed at the paths people take to India.

Some people get called into an office one day and find themselves in an Indian airport the next week. Others come here trying to start their own business and capitalize on the Indian market. Others come to live out a sense of adventure.

Then there’s Robert. [Read more…]

http://media.blubrry.com/workingwithindia/podcast.learningindia.in/Episodes/Ep5Stephens.mp3

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Neil Miller January 26, 2015 Filed Under: Visa Information

Important Indian Visa Updates

India_Entry_Stamp

I’ve been working behind the scenes this week to update some information about Indian visas. Here are the three updates you should know about.

1. In early January 2015, the PIO (Person of Indian Origin) scheme ended. Now all PIOs are considered OCIs (Overseas Citizens of India). Confused? Check out this updated page: [Read more…]

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Neil Miller January 20, 2015 Filed Under: #ChaosBeatsLogic, #PowerPlays, #See1See100, #ThinSkinned, #TimeIsEternal, Daily Living

13 ways to be a gracious god in India

Being a good god

Marty was a bit nervous about his first trip to India. He was visiting a team he had worked with for a few months, and was delivering some additional training to them.

A driver with Marty’s name greeted him at the airport and tried to take Marty’s bags. Marty felt a mix of suspicion and do-it-yourself-ness, and got into a small tug-of-war match to take his bags away from the driver.

When he walked into the office after freshening up, the entire office stood up with smiles to greet him. Marty gave a mostly blank look and tried to quickly find a place to set his things down. The head of the office came and asked if he’d like to join him for tea. “No thank you, I’ve got to get a few things organized here first,” Marty said.

After getting settled, the team took Marty out to lunch. On the way, Marty said he was still feeling a little jet-lagged and wasn’t very hungry. After looking over the menu, Marty selected a single bowl of soup. “Don’t you want some rice or Indian breads?”, the team asked. “No thank you, I’m trying to watch my carbs and my wife says I need to eat less gluten.” [Read more…]

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Neil Miller January 12, 2015 Filed Under: #GreyIsWhite, #PowerPlays, #See1See100, #ThinSkinned, #TimeIsEternal, Daily Living, On the Job

How to Recover from Offending Someone in India

Offended Bird

You made a careless phrase.

…or you forgot to cc someone on an email.

…or you unknowingly made a senior person look bad.

…or the hint of sarcasm in your email wasn’t taken the right way.

…or you forgot to invite someone to a meeting.

 

If you stick around India long enough, it’s not a question of if, but when you offend someone.Therefore, instead of discussing how to avoid it, let’s talk about how to recover from it. [Read more…]

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Neil Miller January 5, 2015 Filed Under: #ChaosBeatsLogic, #GreyIsWhite, #PowerPlays, #ThinSkinned, Parent Leadership, Podcast, Team Management

Episode 4: Arjun Buxi

Podcast

You have identified an ideal partner for your business in India: strong financials, common interests, and experience in the field. The company is an older family-run business. You soon realize that the key to sealing an agreement is a meeting with the patriarch, an older man who doesn’t come to the office much anymore. His blessing is essential, but you are having a lot of trouble getting his attention. What do you do?

In this episode of Working With India, I talk with Arjun Buxi. Arjun is a native Indian who grew up in a Punjabi family business, and is now a Communication Consultant and Educator in the San Francisco area. Arjun is a true expert in the field of Indian business culture, especially when it comes to how family dynamics affect things. His knowledge is both experiential and scholarly.

Here are a few of my favorite moments in this show:

  • What an HUF is and why it’s central to understanding Indian business
  • How to ‘investigate the hierarchy’ of an Indian family business #PowerPlays
  • Practical tips on how to correct someone of higher status than you #ThinSkinned
  • Really insightful rules for gift-giving
  • Why Jugaad is essential for your ability to navigate Indian businesses #GreyisWhite, #ChaosBeatsLogic

Here are some of the links mentioned in the show: [Read more…]

http://media.blubrry.com/workingwithindia/podcast.learningindia.in/Episodes/Ep4Buxi.mp3

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